Delivery Policy

Once you've placed your order we know you want it as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues with the delivery. Orders are shipped within 2 business days (usually quicker) of receiving your order. (Peak periods may be longer)

We pack all orders carefully to make sure they reach you in the most satisfying condition. Sometimes packaging doesn't look perfect on arrival. Please check the items first and report any item damage to us straight away. 

Orders are delivered by Australia Post or one of our preferred couriers. 

All tracked consignments are covered for damage or loss. We don't provide cover for loss once an item is confirmed as delivered by Australia Post or courier service when safe drop is used.

If you have any questions about delivery, please contact us and we will be delighted to help.